You can email us at info@declanjacobshop.com where our customer service team will be happy to help you with whatever you need!

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

The prices displayed on our site are tax-free in British Pounds, which
means you may be liable to pay for duties and taxes once you receive
your order. Import taxes, duties and related customs fees may be charged
once your order arrives to its final destination, which are determined
by your local customs office. Payment of these charges and taxes are
your responsibility and will not be covered by us. We are not
responsible for delays caused by the customs department in your country.
For further details of charges, please contact your local customs
office.

Please contact us if you have received merchandise that is incorrect, missing,
and/or defective. Please include your order number, photographs of the
item(s) and all related references upon receiving your package. We will
do our very best to resolve your case as soon as possible.

Due to high demand, orders may take between 2-4 weeks to arrive.

Yes

We ship from United Kingdom.

Please contact us at info@declanjacobshop.com

Please
contact us if you have received merchandise that is incorrect, missing,
and/or defective. Please include your order number, photographs of the
item(s) and all related references upon receiving your package. We will
do our very best to resolve your case as soon as possible.

All refunds will be credited to your original form of payment. If you paid
by credit or debit card, refunds will be sent to the card-issuing bank
within 7-10 business days of receipt of the returned item or
cancellation request. Please contact the card-issuing bank with
questions about when the credit will be posted to your account. If you
haven't received a credit for your return yet, here's what to do:
Contact the bank/credit card company. It may take some time before the
refund is posted to your account.

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

As we aim to process orders as fast as possible, you must request any
changes/cancellations within 12 hours of ordering. All requests after
this time will be denied. Your order can be returned for a full refund
after it is received.

All refunds will be credited to your original form of payment. If you paid
by credit or debit card, refunds will be sent to the card-issuing bank
within 7-10 business days of receipt of the returned item or
cancellation request. Please contact the card-issuing bank with
questions about when the credit will be posted to your account. If you
haven't received a credit for your return yet, here's what to do:
Contact the bank/credit card company. It may take some time before the
refund is posted to your account.